3010 Lafayette Rd, Newport Beach, CA | Map it
(949) 566-0060 | View Website
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Customer Service...Hello?.
Isnt the point of booking a reservation "in advance", suppose to gurantee you something? Oh , like maybe "where you want to sit?" But no, cant to that. Threy wont gurantee you a spot outside by the
water because, now get this..."they might get a large wedding party request", so then you are chop liver.
So I am taking my small party of 8 and my dinner bill average of $300 bucks elsewhere. And when they call to confirm my present booking, I will say, "oh sorry, I cant gurantee I will show up!".…
Can The Cannery That Can't.... Can't get it right or treat you right that is. After selecting the Cannery for a special treat with out of town family guests, we were sorely dissappointed. Lousy seating, poor service and a manager who shouldn't be allowed out in public. We were seated on the patio outside overlooking the picturesque Newport Harbor and the wedding party from hell...or close to there. Noisy, obnoxious, drunk and the restaurant staff should have warned us when we arrived. Instead we were virtually part of the "party" that surrounded our table on two sides. After complaining to the staff, our level of service dropped below that of eating alone at home. When we asked to speak to the manager, who was busy serving food to the wedding party (get real), he was patronizing at best and demonstrated incompetence at it's worst. Think twice, okay, three times before spending your money or your patience at this overpriced, understaffed and mediocre establishment.…
Horrible service - overcooked loster!!. The lobster was WAY overcooked. Our service was Way WORSE. We were ignored. Had to ask for everything. Had to ask for water in our glasses that sat empty forever, had to ask to order our entrees, had to ask for more drinks. had to ask for more bread. It really was sad. We were visting from Vegas where we like going out to eat in great restuarants, and the service was SOOO disappointing. Then our Lobster came and we coudl barely scrap it out of the shell it was so overcooked and the steak was really weird tasting too. Would NEVER recommend it! The manager was horrible too!!!…
Here is the place to go for fresh fish. love this place - the atmosphere is inviting, the food is great!!!
Great view, but that is it!. My husband and I dined at the Cannery on 12/5 with 10 of our closest friends and had the worst experience. We started the night fine having drinks upstairs in the bar enjoying the beautiful view waiting for our group to arrive. When we were sat in the dungeon, that is when the night went downhill. First and foremost the service was horrible. Our server was rude and had no knowledge of their wine list. He was obviously not trained to serve wine by his lack of wine etiquette. The food was also marginal. In fact, 11 out of the 12 of us did not finish our entrees. As a matter of fact, one of the entrees (chilean sea bass) came out frozen! When we finally caught our server's attention, he did not apologize nor make any effort to expedite the replacement (took over 15 minutes). Most of the entrees were either under cooked (obviously the sea bass) or over cooked (their duck dish). After we paid our bill, we spoke to the manager. She was very apologetic, but made no effort or gesture to encourage us to come back again. I have dined in Newport Beach for over 20 years and have had many great experiences and dishes, but Cannery is one that I will not recommend nor visit again.…
