South Coast Medical Group

09/19/11

Amazingness!

by Vanessa642 at Citysearch

Most of my life I've been quite ill....from the time I was 14 years old I have been diagnosed with quite a few medical issues. I'm 31 now...that's 17 years of experience with a plethora of gynecologists, internal specialists, nurses, orthopedic surgeons, and the list goes on....I would say that makes me more than a professional in evaluating the actual care of a Medical Doctor. I'm here to say that Dr. O'Connor is the most caring, through doctor I've ever come across. She spends an ample amount of time with me each & every visit and thoroughly examines my situation each & every time. I couldn't be happier with a Dr. and I highly recommend her, not only for your physical health but for your peace of mind in knowing you are in good hands.

Oh AND the wait is never over 15 mins, you never need an appointment & the rest of the staff is friendly and very helpful! :)

06/25/11

Great Doctors!

by safetygirl22 at Citysearch

My family and I have used this clinic for years with great results. I also utilize this clinic as our occupational medicine clinic for the employer where I manage this function. This is the first clinic in my 20+ career I use the same clinic for my personal health needs and for our occ med clinic. The doctors are great and you always get to see doctor. While can't say I've taken my own advice, its a good practice to check out what urgent care clinics in your area your insurance actually covers in advance of actually needing the service. At the end of the day the insurance company makes that determination and should the entity for directing any disputes to.

04/28/11

Worst Experience Ever - Do NOT trust them

by drew20101 at Citysearch

Worst Experience Ever! I went to South Coast Medical Group with an injury and had them verify my insurance to make sure I was covered (I had a broken foot). They stated that my insurance did cover the care.

Later I received a bill stating I wasn't covered at all. I contacted them immediately (this was in 2008) I left multiple messages for Johnna Gherardini, but she never returned any of my calls.

I worked with Peggy their accounting person (very nice) to try to resolve all this and it went back and forth until they were sending me to collections. It's now 2011.

I contacted the Johnna Gheradini to try to resolve the problem. This woman is the most arrogant, non customer servicer oriented person ever. She wouldn't even listen to my full story nor hear all the facts. I asked to escalate this higher and she proudly and arrogantly told me "you've reached the top".

If you want extremely bad customer service especially from the "TOP" this is the place to go. Be sure to not trust the front desk or the "TOP".

02/03/11

Best Family Practice in the County

by klovelg at Citysearch

South Coast Medical Group is a great family practice. Dr. O’Connor and Dr. Rose are awesome female physicians who manage my daughter and I’s health issues. Dr. Tran and Dr. Cheng are great too! In fact Dr. Cheng has helped us manage my daughter’s ADD which has made a huge difference in her life. I’m a single mom, my work schedule changes all the time and I have the convenience of just walking in 7 days a week. The wait is not long considering we are walking in. I’ve made appointments at other offices and had to wait sometimes over an hour. Most of the time I’m seen in 20 minutes but occasionally they are busy and I may wait longer but it’s ok. These docs are good docs and you couldn’t ask for better quality care.

09/26/10

The office staff is giving itself 5 star reviews

by sample115 at Citysearch

The ones who are giving this place a five star review are the office staff themselves.

This place is the worst.

Only go here if you want to get sick and die.

The doctor prescribed a medication that made me break out in hives. This place is bad news.