Stone Age Tile Inc

Doesn't Recommend

d w.

Joined 9 days ago

We purchased thousands of dollars of granite countertops when we remodeled our kitchen a few years ago. At the time of installation I questioned the installer (who didn't speak english) about several things he was doing because they just didn't make sense. I had the company back out two times to adjust and check the sink installation (also purchased from Stone Age). After changing some things they assured me everything was fine. Well, a few years later the granite started cracking around the sink. Another company has told me the problem was created by how the granite was initially installed. Of course my warranty is no longer good. STAY AWAY FROM THIS COMPANY.

Doesn't Recommend

Never E.

Joined 4 months ago

Never Ever do business with them. Looks like all reviews are fabricated. For exact reviews try google reviews.

Stay away from them. I wanted to write review earlier but there were no review sites. I had horrible experience and would always stay away from them. My friend had warned me not to engage them for remodeling but their selection was better than anyone else and I decided to go with them: --Wrong measurements and then wrong estimates - I had to physically measure and gave them pictures for that and then it was corrected.

--Wrong piece of granite - Put the wrong piece of Granite

--Broke the Granite slab and despite acknowledging it no one ever came to check.

--When I put a charge back on CC - They never responded to it but instead after six months gave threatening calls.

I fearing for safety of family gave the money and decided never to go with them again.I am still living with broken granite slab and cursing them every time I see it and at the same time kicking myself about why I did not hear to my friends advise.

No respect for customer. This is one of my worst experience dealing with business in United States.

Recommends

andrew51375 5.

Joined 1 year ago

Ivan has been extremely helpful throughout the project and made sure that the schedules were maintained. We enjoyed our interactions with Ivan very much.

Recommends

thompsonaz60 A.

Joined 1 year ago

Customer Service means something at this company. Definitely recommend them and will use them again! A+++

Recommends

khloee e.

Joined 1 year ago

GOOD. Great job! We found Mario to be very good in preparing templates for granite. His communication was great as well. He answered all of our questions without hesitation. Thanks for everything.

Recommends

martinaz60 a.

Joined 1 year ago

Another great job done by Stone Age. Their craft is perfected and consistent.

Recommends

maurice m.

Joined 1 year ago

nice job.. We really liked the service and the crew, especially Chris, the salesman. They were very professional and have great customer service. We will refer your to our friends and family. Thank you.

Recommends

marylou f.

Joined 2 years ago

thank you!. My granite counter tops look AMAZING! I can't even put in words how happy I am with your company. Your workers were fast, efficient, and polite. Thanks again for everything.

Recommends

FREDRICK F.

Joined 1 year ago

Very pleased with this company.. Very pleased with this company. We built a small snack bar in our new home theater and wanted a special counter top. With such a small job we somewhat expected to be marginalized by granite companies and we were treated so at several other places. Stone Age treated us first class from the very beginning. They had a huge selection and worked with us to get a special granite bar top at a very reasonable price. It was measured, cut and installed so fast it made my head spin. We will go to them when we are ready to redo the big counter tops in our main kitchen and will not even bother looking anywhere else.

Recommends

fred f.

Joined 1 year ago

Satisfactory. Work completed in a timely and satisfactory manner. Owner and myself are very happy with your service and workmanship. Thank you for the nice job.