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10/28/09
great service
by altaylim at Citysearch
very quick service, and the owner was present and very helpful to me.
i will definetly go back to his services in the future, and i am positively telling to friends
- Pros: very professional
- Cons: good conversation
02/13/09
Business damages car, and refuses to pay!
by jerold47 at Citysearch
I had been a happy customer of Zee?s for years, and then it happened: The hood prop slipped while my car was undergoing a smog test and it got sandwiched between the hood and the fender ? causing a dent and scratch on the fender where it meets the hood.
Zee?s technician denied that this occurred, and the proprietor of the business decided to believe the tech ? who was lying to keep his position. He refused to pay for the damage which was estimated to be over $500.
A mistake can be made at ANY TIME by anyone. What counts in a business relationship is the willingness of the business owner to ?own up? to the mistake. Because of the lack of honesty and integrity I?ve witnessed at Zee?s, I will never again do business with them. My $70 smog check has now cost me humiliation as well an extra $500 to fix their mistake.
- Pros: Great Service, unless they damage your car (as mine was damaged)
- Cons: If they damage your car, expect them to deny it (as they denied damaging mine) and you'll be out the autobody repair costs!
