Captain Jacks Prime Rib

Doesn't Recommend

Sally1078

Joined 4 years ago

Worst meal ever. Nothing unique or special about my last trip (and I mean my last trip) to this place. I ordered the Salmon and what I got was a huge piece of red fish, half off my plate, luke warm, and with no taste. I had to ask for lots of lemons but even that didn't make it good. The 3 friends with me ordered the seafood and meat combo and my friend's prime rib was so rare and only luke warm that she couldn't eat it. Never again for me.

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jtraina

Joined 5 years ago

THE BEST for crab and steak restaurant. Read below

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ladypadazz

Joined 4 years ago

GREAT PLACE FOR YOU AND YOUR HUBBY!!. My husband and I went to Captain Jack's last weekend, I loved it! I am a steak and sea food lover! the atmosphere was great, they have live entertainment by candle lite while you wait to be seated.. then when you are taken to the back to order your food you can see the ocean.. OMG THE FOOD WAS GREAT!!! we will be back.... Nothing bad to say @ all.

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SMUGGLESWORTH

Joined 4 years ago

Best crab legs, prime rib, and cocktails, but horrible management!. This place needs to fire their two dinosaur managers... Carol and Bunny, what a couple of useless old stoves!!! Hacks. Other than that, best place ever... Tim Haley is the best.

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OCborn

Joined 5 years ago

Great crablegs, poor service and looong waits. Grew up in OC but sad to say, I never went to Capt. Jacks. I have since moved away up north, but my sister who lives in HB, highly recommended Capt. Jack's. She raves about the crablegs being the best in town. On a trip down to visit her, we all went there for dinner, including my father and step mother. The food was good no doubt, but for older, less tolerable people, the noise level and crowds aren't good! My father complained the whole time about the service, the noise level, the wait, the crowds, the parking, etc. He is right, for the price you pay (it's pricey!) the service should and could be better. Also their parking is basically nil. If you don't get there early, plan on hoofing it a few blocks and waiting awhile for a table. All in all, my sister was right. The food was really good and I haven't had better crab legs. But just be warned that if you are looking for a quiet atmosphere, to be served and seated promptly and service that's out of this world, this isn't the place!!

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sydinlaguna

Joined 5 years ago

Simply the BEST. LOVE Captain Jacks - The service is fantastic, you get an entire team who can help you! As for the servers being rude unless you're a local? NOT TRUE. As a former server I know how it can be when a customer is told "No", I can't imagine anyone at Jack;s being rude for no reason.

The first time I went, it was with a group of 10 [the largest party size the will accept btw, since it's a smaller venue] and was told to order the prime rib. Wow! The portion was HUGE. Be prepared to eat A LOT and take some home for later. Fresh sourdough and pumpernickle bread with butter and the salad with bleu cheese [homemade and full of big chuncks of bleu] was already a pretty solid amount of food, add the prime rib and I had enough to last me a few days! Since it was a birthday a complimentary slice of cheesecake with strawberries was brought to the guest of honor complete with a song.

The wine. We had a bottle of a meritage - I didn't pick it out, but it was delicious. Cork fee is $20 btw if you want to bring your own, but their wine list is great.

The seafood - I don't do seafood, but everyone else raved about the crab legs and the seafood skins for days after our dinner.

The entertainment - they have a gentleman who plays music in the bar and he's wonderful. Nothing too loud to distract from your conversation but very easy to relax and listen to when there's nothing to be said.

All in all, a wonderfull experience - I would reccomend Jack's to anyone!

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wrhb

Joined 5 years ago

Best Crab in CA. My wife and I have been going here on a consistant basis for the last four years, it is excellent. Highly Reccomended, especially if you are in the mood for fresh seafood.

Doesn't Recommend

dsppntd

Joined 5 years ago

Locals Only! HORRIBLE SERVICE. From the reviews it seems like Jack's is a loveit/hateit kind of place. WE HATED IT! We went for our anniversary but were rudely treated after being told that an expired i.d. is illegal identification. (My wallet was stolen last week and I'm waiting on a new license in the mail.) TSA at LAX will take my expired i.d. but it's not good enough for the manager at Jack's! Refusing my id would have been only disappointing if someone would have offered to bring me something else to drink (iced tea? coke? anyone? anyone?), but no, we were ignored the rest of the night. The food was mediocre; I've had better at Red Lobster (and not paid $4 extra for a potato). Finally, they overcharged our card by $20! Mastercard will be hearing about this one! Good luck at Jack's if your not a good-ol'-boy from HB or Sunset!

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steviegjd

Joined 6 years ago

Best Crab in the Area. This place has the best king crab legs in the los angeles area, bar none. The selection of side dishes leaves something to be desired, especially if you are not that fond of rice or potatoes. But the crab is king. The service is generally good, though you do have to wait sometimes. This is not a place to bring kids. It is too expensive and things are a little crowded inside. Besides I don't want to hear your kid screaming while I am spending $200 for dinner for two with wine. I eat here at least 4-5 times a year and have never had a bad food experience. I have had grilled fish, prime rib and crab -- all very good. The salads are wonderful, as is the bread.

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awama

Joined 6 years ago

Best Customer Service~. My husband and I have gone to this restaurant at least 50 times in the last 25 years. One thing that has never changed is their exemplary customer service. To this date, they still great everyone by name as they take you to your table. They have some of the same servers that have been there for years. We've even seen a couple of professional athletes frequent this place. Yes, it is a popular spot to go and eat their delicious food. Reservations are highly recommended. However, from time to time, we have just stopped by on a Saturday night and never had to wait more than an hour for a table. Of course, besides all of that, what has brought us back to this wonderful restaurant time after time, is their great food. All their appetizers are delicious, the salad is fresh and light, the bread is to die for; always hot and warm, and their main courses are fantastic! My husband loves the huge king crab legs, and I love the shrimp scampi or the blackened salmon (excuse me while I wipe the drool from my mouth) I'm sure we'll continue to go back for all our special occasions for years to come.