I do not know what the guy below is talking about. JR has gone out of his way to help me with my needs. The Custom work on my car was done at a great price. The only down time that I saw was when he was waiting for me. I work a full time job where answering my phone isnt exactly the easiest and he was consistently calling me to make sure he could help me out. Hands Down best customer service ive had at a body shop while looking for estimates. And the finished work was ridiculous for the price. -Justin
BAD , BAD CUSTOMER SERVICE. I called JR and asked him if he did custom body work and he said yes so I drove over to see him a week later the hole time that I was thier for my cars estimate he keep going to help other customer with thier estimate frist it took about and hour and than he told me he will call me later in the day but he never called !!!!! So I called him the next day and the lady said he's not here long story short I CALLED for a week and he was never thier but that was a lie I block my number than he pick up this was a week later so i ask him about my estimate he was acting like he didn't want to talk than he finally gave me the off the top of his head estimate . The $ amount was what you call in the auto industry as blow you out estimate that when you give a customer a high price because the job is a hard job and not grave that mean not easy and you don't want to do it ! that's good if your not that good to do the job but you should tell the customer the first time you can't do the job ! JR YOU HAVE BAD CUSTOMER SERVICE !!!!!!!!!!!!!!
Introduction to German Centeno's Auto Truck Service Center.
Our main goal is to perform at the highest level of quality. Our staff is committed inproviding the "Best Customer Service" possible. We work with all insurance companies. No one in the industry compares to our high quality and workmanship!!! Our facility is located in Orange County, City of Buena Park. We have easy access from two major freeways (91fwy and the5fwy). Our management team has over seventy-five years of combined experience in the transportation industry. We occupy over one - hundred thousand, square-feet enabling a healthy workload. Our specialty is complete auto (stock, custom, limousines), truck, bus, trailer and heavy equipment repairs (trash trucks, excavators,bobcats, tractor loaders/industrial tractors); consisting of custom framework, body, and paint. Our trained professional, I-Car certified technicians provide custom paintwork using the most advanced paint system in the world(BASF), fiberglass, plastic, and aluminum repairs on all import and domestic vehicles. We perform repairs on boxes, utility bodies and trucks. We perform the best heavy truck repairs for conventionals and cabovers: International, Freightliner, Peterbilt, Kenworth, Mack, Volvo (GM and White), Sterling, Western Star, and Ford. Our sources provide rechroming, glass, OEM, LKQ and aftermarket parts. We are also a Certified MAXON Lift Dealer and Authorized repair facility.
The following is a list of some of the equipment that we operate to complete outstanding repairs:
Chief Ten-Post (to-Ton) frame machine; uni-body and conventional frames(ideal for commercial trucks and S. U. v. 's), Chief EZ-Liner 25 Five post frame machine, Bee-Liner Laser Guided Suspension Alignment System, Hunter Ktl1 4-Wheel Alignment System /Hunter Vehicle Lift, Laser Mate Body/Structural Alignment System, Spray King Spray Booth, Arc Welders, Mig Welders, Plasma Cutter, Elektron Multispot M83, Forward Two-Post Automotive Lift, A-Frame Hoist, Steam Cleaner, Break Machine,Sheer.
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